{"id":1925,"date":"2026-06-15T13:57:37","date_gmt":"2026-06-15T11:57:37","guid":{"rendered":"https:\/\/rokimi.com\/?page_id=1925"},"modified":"2026-06-17T13:38:07","modified_gmt":"2026-06-17T11:38:07","slug":"shipping-information","status":"publish","type":"page","link":"https:\/\/rokimi.com\/en\/shipping-information\/","title":{"rendered":"Rokimi | shipping-information"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Delivery information<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At Rokimi, we ensure fast and reliable delivery of our products. Below you will find detailed information about delivery areas, delivery charges and delivery times.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. Delivery area<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We mainly deliver within the Netherlands, Belgium, Germany, Luxembourg and France. For specific delivery destinations outside our standard delivery area, please refer to the overview at the bottom of this page.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. Postage costs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Postage costs are calculated on a country-by-country basis and automatically included in the final price shown at checkout. Postage is free for orders above a certain amount.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Country<\/td><td>Standard rate<\/td><td>Free delivery on orders of<\/td><\/tr><tr><td>The Netherlands<\/td><td>\u20ac 4,95<\/td><td>\u20ac 30,-<\/td><\/tr><tr><td>Belgium<\/td><td>\u20ac 4,95<\/td><td>\u20ac 30,-<\/td><\/tr><tr><td>Germany<\/td><td>\u20ac 4,95<\/td><td>\u20ac 35,-<\/td><\/tr><tr><td>France<\/td><td>\u20ac 6,95<\/td><td>\u20ac 40,-<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong><br>\u2013 Deliveries are not made on Saturdays, Sundays or public holidays.<br>\u2013 Orders placed before 4.00 pm will be dispatched the following working day, provided payment has been received.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. Delivery times<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Country<\/strong><\/td><td><strong>Estimated delivery time<\/strong><\/td><\/tr><tr><td>The Netherlands<\/td><td>2\u20133 working days<\/td><\/tr><tr><td>Belgium<\/td><td>2\u20133 working days<\/td><\/tr><tr><td>Luxembourg<\/td><td>2\u20134 working days<\/td><\/tr><tr><td>Germany<\/td><td>2\u20134 working days<\/td><\/tr><tr><td>France<\/td><td>3\u20135 working days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">4. Order status<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as you place your order, our team will start processing it straight away. You can track the status of your order at any time via your Rokimi account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below is an overview of the different order statuses and what they mean:<br><strong>Pending payment:&nbsp;<\/strong>We have received your order, but payment has not yet been completed.<br><strong>Cancelled:&nbsp;<\/strong>The order has been cancelled.<br><strong>Paid:&nbsp;<\/strong>Your order has been confirmed. You will receive an order confirmation by email.<br><strong>Being processed:&nbsp;<\/strong>Your order is being prepared for dispatch.<br><strong>On hold:&nbsp;<\/strong>Your order has been temporarily put on hold. Our team may contact you if further information is required.<br><strong>Completed:&nbsp;<\/strong>Your order has been dispatched and handed over to the carrier.<br><strong>Refunded:&nbsp;<\/strong>Your order has been returned and the amount has been refunded.<br><strong>Backorder:&nbsp;<\/strong>One or more products are temporarily out of stock. Your order will be dispatched as soon as the items are available.<br><strong>Error:&nbsp;<\/strong>A problem has occurred whilst processing your order. Our customer service team will contact you shortly to resolve this.<\/p>\n\n\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Verzendinformatie Bij Rokimi zorgen we voor een snelle en betrouwbare levering van onze producten. Hieronder vind je gedetailleerde informatie over levergebieden, verzendkosten en levertijden. 1. Levergebied Wij leveren voornamelijk binnen Nederland, Belgie, Duitsland, Luxemburg en Frankrijk. Voor specifieke leverbestemmingen buiten ons standaard verzendgebied verwijzen we je naar het overzicht onderaan deze pagina. 2. Verzendkosten De [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1925","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Rokimi | shipping-information - Rokimi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rokimi.com\/en\/shipping-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rokimi | shipping-information - Rokimi\" \/>\n<meta property=\"og:description\" content=\"Verzendinformatie Bij Rokimi zorgen we voor een snelle en betrouwbare levering van onze producten. 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